Terms of Services

These terms of services establish the legal agreements between you and ConnectsVPN Inc. for the use of our VPN services, website, and related resources. Please review these terms carefully before using our services.

Last Modified: March 05, 2024

1. Acceptance of Terms

Welcome to ConnectsVPN! These Terms of Service, together with our Refund Policy and Privacy Policy (collectively referred to as the “Agreement”), govern your access to and use of all services provided by us, including but not limited to our website located at www.connectsvpn.com (the “Website”), content, servers, IP addresses, web and mobile applications (the “Apps”), add-ons, software, and other related services (collectively, the “Services”).

ConnectsVPN is owned and operated by (Company Name), a company incorporated and operating under the laws of Canada. Any reference to “ConnectsVPN,” “the Company,” “we,” “us,” or “our” refers to ConnectsVPN Inc., and “you,” “your,” or “user” refers to you or any entity you represent. This Agreement is binding between you and the Company. By using the Service, you agree to these terms.

If you do not agree with any part of this Agreement, you must not use our Services.

Other Refund Requests

Refund requests submitted after the Money Back Guarantee period will be considered at our sole discretion. We may require you to provide evidence demonstrating that the Service was either unavailable or unusable during the requested refund period, and that despite your repeated support requests, the issue remained unresolved.

Upon receiving satisfactory evidence, we may, at our sole discretion, issue a pro-rata refund for the period of the subscription term when the Service was unavailable or unusable. Such requests should be directed to our support team at [email protected], along with all relevant evidence to substantiate your claim.

Please be aware that non-use of the Service is not considered a valid basis for a refund.

2. Eligibility

You must be at least eighteen (18) years old or the age of majority in your jurisdiction, whichever is higher, to use our Services. If you are using the Services on behalf of a legal entity, you represent that you have the authority to bind that entity to this Agreement.

Users under the age of majority or 18 are strictly prohibited from using the Services.

3. ConnectsVPN Service

ConnectsVPN provides virtual private network (VPN) services, enhancing online privacy and security. Our no-log policy means we do not keep records of user internet activity. Service quality may vary due to factors outside our control. We reserve the right to modify or discontinue any feature of our Services.

4. Account Registration, Privacy, and Security

To use our Services, you must register for an account and provide personal data as requested. You are responsible for keeping your login information secure and for all activities that occur under your account. We process your personal data according to our Privacy Policy.

5. Subscriptions, Payments, and Cancellation Policy

We offer various subscription plans. Changes to our subscription fees will be communicated in advance. Subscriptions auto-renew until cancelled. Payments are processed by third-party providers. You may cancel your subscription at any time. Please refer to our Refund Policy for eligibility.

6. Chargebacks

Initiating a chargeback without contacting us first is considered a breach of this Agreement. We reserve the right to terminate accounts that initiate chargebacks.

7. Account Suspension and Termination

We may suspend or terminate your account for breach of this Agreement, non-payment, or at our discretion. You may terminate your account by contacting [email protected].

8. Intellectual Property

All content and services provided by ConnectsVPN, including software, trademarks, and materials, are owned by or licensed to ConnectsVPN. You are granted a limited, non-exclusive license to use our Services for personal, non-commercial purposes only. You may not reproduce, redistribute, or exploit ConnectsVPN content without our express permission.

9. Third Party Applications

Our Services may include third-party software or applications. These are governed by their own terms and not endorsed by ConnectsVPN. Your use of any third-party applications through our Services is at your own risk.

10. Acceptable Use Policy

You agree to use our Services lawfully and not for any illegal activities. You must not share your account, interfere with our Services, or use our Services to distribute malware or engage in harmful activities. Violation of this policy may result in termination of your account.

11. Third-Party Links

Our Website may contain links to third-party sites not controlled by ConnectsVPN. We are not responsible for the content or practices of these sites. Access and use of third-party sites are at your own risk.

12. Google and Apple Disclaimer

If you download our app from the Apple App Store or Google Play Store, you acknowledge that any warranty, support, or liability issues are governed by this Agreement, not by Google or Apple. You must comply with their terms of service when using our app.

13. Disclaimer of Warranties

Our Services are provided “as is” without warranties of any kind, either express or implied. ConnectsVPN does not guarantee that the Services will meet your requirements or be available uninterrupted or error-free.

14. Limitations of Liabilities

ConnectsVPN and its officers will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Our liability for any claim related to this Agreement shall not exceed the amount you paid us in the past three months.

15. Indemnification

You agree to indemnify and hold harmless ConnectsVPN and its officers from any claims, damages, or expenses arising from your use of the Services or violation of this Agreement.

16. Online Dispute Resolution

For users in the European Economic Area or Switzerland, disputes may be submitted for online resolution to the European Commission’s Online Dispute Resolution platform.

17. Governing Law and Jurisdiction

This Agreement is governed by the laws of Canada. Any disputes arising from this Agreement will be subject to the jurisdiction of the Canadian courts, except where local laws provide otherwise.

18. Electronic Communication

By using our Services, you consent to receive electronic communications from us. All agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

19. Amendmends

We reserve the right to amend this Agreement at any time. You will be notified of material changes before they become effective. Continued use of our Services after changes signifies your acceptance of the amended terms.

20. Assignment

You may not assign your rights under this Agreement without our written consent. We may assign our rights to any third party at our discretion.

21. Severance

If any part of this Agreement is deemed unenforceable, the remainder of the Agreement will remain in effect.

22. Class Action Waiver

You agree to resolve any disputes with ConnectsVPN on an individual basis. There will be no right or authority for any disputes to be arbitrated or litigated on a class or collective basis.

23. Contact Us

For any questions or concerns regarding these Terms, please contact us at: [email protected]