Privacy Policy

Introduction

Welcome to ConnectsVPN. Your privacy and data protection are paramount to us. This Privacy Policy explains our practices regarding collecting, using, and disclosing your personal data when you use our Website or Services. ConnectsVPN ("we", "us", or "our") operates the website located at www.connectsvpn.com and provides various VPN services. By accessing or using our Services, you acknowledge you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Personal Data We Collect

We are committed to the principle of data minimization and strive to collect only the personal data necessary for providing and improving our Services. Depending on how you interact with our Services, we may collect the following types of personal data from you

a. Website Visitors

Like most online services, we collect standard log information when you visit our website, including your IP address, browser type, operating system, and the pages you visited. This data is essential for maintaining the security and performance of our Services and for analytics purposes.

b. Account Registration

Account Registration When you create an account with ConnectsVPN, we collect:


• Your name
• Email address
• Payment information (processed by our payment partners)


This information is necessary to set up your ConnectsVPN account, process your subscription payments, and provide customer support.

c. Service Usage Data

To ensure optimal performance and user experience, we collect anonymized data related to VPN server connections, including the chosen server country, connection times, and bandwidth usage. We do not collect logs of your internet activity or browsing history.

d. Communication Data

We collect information you provide directly to us when you communicate with our customer support team, including emails and messages. We will collect your email address if you subscribe to our newsletter or marketing communications.

e. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website usage. You can manage your cookie preferences through your browser settings.

How We Use Your Personal Data

We use the personal data collected for various purposes:

• To Provide and Maintain our Services: Your information helps us to provide and improve our VPN services, including customer support and account management.
• Communication: We use your contact information to communicate with you about your account, system updates, or our services and, if you opt-in, to send you marketing communications.
• Security: We use collected data to enhance the security of our Services, investigate suspicious activity or violations of our terms, and protect against harmful or illegal activities.
• Analytics and Improvement: Information about your use of our website and services is used for analytics purposes to understand how our services are used and how we can improve them.

How We Share and Disclose Your Personal Data

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Compliance and Protection: We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect the safety of any person, or protect against legal liability.
• Business Transfers: In the event of a merger, sale, or asset transfer, your personal data may be transferred as part of the transaction.

Data Retention and Your Privacy Rights

• Data Retention: We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to meet our legal and regulatory obligations.
• Your Privacy Rights: Under Canadian privacy laws, you have the right to access, correct, delete, or transfer your data that we hold. You also have the right to withdraw consent when we rely on your consent to process your personal data.

Security Measures

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and accidental loss, destruction, or damage. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the security of data transmitted via the Internet.

Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete such information as quickly as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please get in touch with us at: [email protected] By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.